Collect frontline dialogue through smart badges and related devices.
Offline Decision Platform
Open the offline black box and turn process into assets.
The AI Agent platform combines smart badges, speech intelligence, knowledge systems, and agent workflows so headquarters can finally see, review, and improve what happens in frontline conversations.
Architecture
Capture tools, LLMs, and knowledge systems in one chain.
Convert speech into structured text and semantic signals.
Run QA, tagging, objection analysis, and conversation review.
Inject enterprise knowledge and industry-specific retrieval.
Send insights back to teams, stores, and management workflows.
Capture Layer
Real-time upload, noise handling, and customer intent extraction in busy offline environments.
Decision Layer
LLM-driven inspection, coaching, tagging, and recommendation aligned with enterprise knowledge.
+35.5%
Higher communication quality scores in representative rollouts.
+6.3x
Increase in closing attempts and progression behaviors.
+43.5%
Longer first-session duration, indicating more complete conversations.
+5%
Observed sales lift in representative deployments.