Scenarios and question banks tailored to your industry and brand playbook.
AI Roleplay Training
SimTalk: AI plays the customer, so every rehearsal counts before the real one.
SimTalk is the AI conversation training platform from LIGHT SPEAKS FUTURE. AI takes the role of a real customer or interviewer, trains with your frontline team by voice, then delivers instant scoring and coaching feedback — so scripts, objection handling, and product knowledge become reliable skills before anyone steps onto the floor.
Training Loop
From scenario design to insight reports — one complete training chain
AI plays the customer or interviewer; trainees respond by voice, as many rounds as needed.
Every session is auto-scored across script completeness, objection handling, and accuracy.
Segment-level guidance with ready-to-use phrasing suggestions.
Individual and team growth curves and gap analysis to steer training decisions.
Three training modes
Scenario roleplay simulates full customer conversations; interview drills support hiring and certification; voice-based question banks reinforce product and industry knowledge — covering everyone from new hires to veterans.
A training hub for managers
Training plans, completion rates, and scores in one view. Insight and monthly reports show team gaps and growth trends — turning training from gut feeling into data.
Why SimTalk
Practice off-stage. Win on-stage.
Practice
The AI customer is always available — new hires and veterans rehearse high-frequency scenarios anytime.
Measure
Every rehearsal is quantified: multi-dimensional scoring makes skill gaps visible and progress trackable.
Apply
Connected to the playbooks and knowledge captured by the AI Agent decision platform — you practice exactly what the floor requires.
Where it fits
Built for high-ticket, information-dense face-to-face sales and service teams
New hires rehearse high-frequency scenarios with the AI customer before meeting real ones.
New product or policy? Get the whole team fluent on the new playbook fast.
Use interview drills and question banks for role certification and regular refreshers.
Drill intensively before campaigns and events — leave the mistakes in the simulation.